Magic Wok - Glorietta: Bug in my soup
I found a bug in a soup served to me by Magic Wok at the Glorietta food court. I immediately looked for its manager and told him about it. He said that they were no longer liable for it once I had brought my tray to my table.
The Magic Wok manager, Buenaflor Oliva, went back to his table and stayed there for a couple of minutes until I asked them why they did not even bother to give me a refund. It was only when a security guard, upon inspecting my soup, asked them to give my money back.
The manager of Magic Wok just stayed behind the counter, telling the guard that only the owner of Magic Wok could decide.
I would never go back to Magic Wok again after this horrible experience.